can we expect anything else then pay money

[krakken]

so i preordered the game on march 31. and i got a message about the transaction.
and that was all so for.
no further information about the pushback of prelude to may 15. (found the info an mmorpg.com) or a download link or anything else.

now it is may the 15. and i don't have any clue whats up with the game.
any information for paying customers? :S
professionalism anywhere, comon it is not to hard to send mails these days!

[w0rm]

krakken wrote:

so i preordered the game on march 31. and i got a message about the transaction.
and that was all so for.
no further information about the pushback of prelude to may 15. (found the info an mmorpg.com) or a download link or anything else.

now it is may the 15. and i don't have any clue whats up with the game.
any information for paying customers? :S
professionalism anywhere, comon it is not to hard to send mails these days!

You should have access to Citizen forums (special forum for those who preordered). All the information is there, I have preordered on 29-30th of March myself and still not in. Last wave of people who got in (few days ago) was the ones who preordered from 15th March to 18-19th iirc. Anyway, you should get your invite soon, just patience my friend

[Sabina]

krakken wrote:

so i preordered the game on march 31. and i got a message about the transaction.
and that was all so for.
no further information about the pushback of prelude to may 15. (found the info an mmorpg.com) or a download link or anything else.

now it is may the 15. and i don't have any clue whats up with the game.
any information for paying customers? :S
professionalism anywhere, comon it is not to hard to send mails these days!

If you try reading what is going on in the forums you will see that the prelude has been pushed back to June 15th. Every person that preordered was told they would get at least 2 weeks in the game before it went live. There is still another month to go before it goes live. There is a mountain of information regarding what is happening with the game testing. Have a read through and you will see what has been happening

[Xsyon]

Krakken, I sent you a message.

I primarily try to keep everyone update here on the forums.

[krakken]

thanks and sorry again for my harsh tone.
i hope i will now receive further mails from you.
i just checked my mail box again, and i'm 100% sure i never received anything until 2 minutes ago.
good to see that there are some pretty fast problem solver working here!
looking forward to try xsyon.

[Veldern]

krakken wrote:

thanks and sorry again for my harsh tone.
i hope i will now receive further mails from you.
i just checked my mail box again, and i'm 100% sure i never received anything until 2 minutes ago.
good to see that there are some pretty fast problem solver working here!
looking forward to try xsyon.

They weren't sending out emails. It's all in the announcement sections in the forums.

[krakken]

i got a pm fom Xsyon (admin) that they sent me some mails several times wich i never received ..

never mind i'm in the game now and i like it very much

[yarsoon]

krakken wrote:

i got a pm fom Xsyon (admin) that they sent me some mails several times wich i never received ..

never mind i'm in the game now and i like it very much

ok so... not to complain but i pre-ordered before Krakken and nothing so far.... :dry:

[Relandi]

yarsoon wrote:

ok so... not to complain but i pre-ordered before Krakken and nothing so far.... :dry:

Seems a bit strange because I have a friend who pre-ordered the 28th (I think) which means he should have gotten in (if we're at 31st as is proven through Krakken being invited) .. but didn't get an e-mail?

It seems like they are doing this list manually and skipping, or missing people?

Rather unsettling.

[zzro]

krakken wrote:

i got a pm fom Xsyon (admin) that they sent me some mails several times wich i never received ..

So there have been additional emails differing from the original purchase receipt, and the invitational email?