The one saving grace, why I haven't asked my cc company for a refund, is that no other developers take the time to answer the community like you have.
Even if the game isn't what I expected I will not mind having paid the 40.00 to help an mmo team that is community oriented like you look to be. However, I am not happy at all about having paid money already.
May 15th ....
If things keep going the way they are when would a May 1st order realistically have a chance getting in?
I wouldn't care one bit if I wasn't charged when I preordered. No other game I play has ever charged me until release day, sadly.