Results 1 to 9 of 9
  1. #1

    Login does not work in Game Client


    i just preordered today. After downloading the client i was
    able to get into the game for one time.
    I decided to switch to fullscreen, thats why i closed the client.
    Since then Iam not able to get into the game anymore.
    After i enter my Accountname and Password it takes a while
    but then only the password field gets empty and i can try it again.
    The logfile does not show something.

    Is this a known issue ?
    Is the server down ?

    I would appreciate if someone could help.


  2. #2

    Re:Login does not work in Game Client

    I'm going to check the server reports to see if I can tell why you're not able to log in. This could be a password issue.

  3. #3

    Re:Login does not work in Game Client

    Hello Barney,

    It looks like you are mistyping your password, or did you reset your password through the forums?

  4. #4

    Re:Login does not work in Game Client

    I resetted the password on the website. But that was after this issue occured. I have read something about problems with numbers in the password here in the forum. Thats why i tried one without numbers. But i guess that new password is only valid on the website.
    I can successfully launch the client with the old password. But
    the login in the client fails when i use the same password.

  5. #5

    Re:Login does not work in Game Client

    I will reset your game / launcher password to match what you set on the forums. It will take a minute.

    ... Done

    Please check if you can login to the game now with the same name / password you are using here.

    You should also be able to see the Citizens area of this forum now.

  6. #6

    Re:Login does not work in Game Client

    Thx citizen area works.
    I can use the new password in the launcher. But the client is giving me the same issue.
    I even uninstalled the firewall, quite unlikely since it worked
    one time.
    Its bit strange that there is no lan activity when i hit login.
    At least i dont see the windows network icon flashing in the tray.

  7. #7

    Re:Login does not work in Game Client

    I'm restarting the server. It says you are 'Already Logged In' although it shouldn't.

    Please check back in 10-15 minutes with the login you are using here.


  8. #8

    Re:Login does not work in Game Client

    Thank you for the support.
    I will try that.

  9. #9

    Re:Login does not work in Game Client


    I am also having problems when trying to connect. Some time ago I have changed my password through a website, but I still had to type my old password when starting Xsyon launcher, but once I was inside the game only the new password worked. Now I cannot patch the game anymore. When trying to log into launcher I get "Error: Unable to connect to the Xsyon patch server". Could you please poke somewhere inside your database to get me in? Thanks in advance

Similar Threads

  1. When will You let other players in?
    By Valdemaros in forum Prelude Talk - General Discussion
    Replies: 50
    Last Post: 04-10-2010, 10:12 AM
  2. your biggest problem in a real life
    By Zizzy in forum Off Topic
    Replies: 38
    Last Post: 03-12-2010, 01:47 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts