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  1. #1

    How do I cancel my Preorder ?

    How do I cancel my Preorder ?

  2. #2
    Not sure, But I would send Virtus a PM, And tell him you wish to cancel your Preorder.

    John Wooden ~ Winning takes talent, to repeat takes character.
    Benjamin Spock ~ Trust yourself. You know more than you think you do.

  3. #3
    if you pre-ordered via paypal there is no need to. If you pre-ordered via credit card click on my account on the menu bar and you can do it from there.

  4. #4
    Hey Virtus, I'd like to cancel my pre-order. I clicked the cancel button in account management and it says that I canceled my monthly subscription, but it doesn't say anything about canceling my pre-order. After canceling the monthly subscription, I can still log into the game and play. Also, under "Main Page" in my account it still says that I have pre-ordered the game and still have forum access and a monthly subscription.

    To be clear, I love the game. I pre-ordered a few days ago but found out yesterday that next month I'll be leaving on a 6 month trip. I'll likely pick up the game again when I return, so long as my clan is still playing.

    Thanks for the help.

  5. #5
    Quote Originally Posted by McCrackle21 View Post
    Hey Virtus, I'd like to cancel my pre-order. I clicked the cancel button in account management and it says that I canceled my monthly subscription, but it doesn't say anything about canceling my pre-order. After canceling the monthly subscription, I can still log into the game and play. Also, under "Main Page" in my account it still says that I have pre-ordered the game and still have forum access and a monthly subscription.

    To be clear, I love the game. I pre-ordered a few days ago but found out yesterday that next month I'll be leaving on a 6 month trip. I'll likely pick up the game again when I return, so long as my clan is still playing.

    Thanks for the help.
    I got the same thing i clicked cancel and it only canceled the sub but it still say's i have a sub and etc.

  6. #6
    Same here... I would have expected no access and an immediate refund. Hoping this is coming.

  7. #7
    I am having the same experience as the other posters. Clicking on cancel seems to only cancel the recurring subscription. I enjoy the game, but I am having hardware issues, and cannot reasonably play until I perform some upgrades. Didn't realize this until I logged in the first time.

    I would like to cancel my pre-order until a later date.

  8. #8
    I would say a Preorder is not a trial.

  9. #9
    Heya ironhelix, are you crashing after character creation and during zone loading? Just currious, I suspect I may have comp/hardware issues as well and have yet to get anyone to adress my crash log in bug submital fourm...

    TY

  10. #10
    I also would like to cancel my preorder. How do you go about this? Seems to be a mixture of information here. I did my preorder via paypal.

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