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  1. #1

    Unable To Load Ground Levels For Zone

    Title prety much sums it up,

    I made my Character, went to enter game and got
    "Unable to load ground levels for zone"

    I tried a few times and will uninstall and reinstall to see it it just freaked out when installing.

  2. #2

    Re:Unable To Load Ground Levels For Zone

    Yes, sounds like the ground file didn't fully download, but the patcher should detect this. Please submit a bug report with your system specifications.

  3. #3

    Re:Unable To Load Ground Levels For Zone

    Already did

  4. #4

    Crash: Unable to Load Ground Levels

    After a server crash, I tried to log back in and got a crash to desktop "Unable to Load Ground Levels". We had been digging down in a mountain a whole lot, so that might have something to do with it, not totally sure. Was able to log in fine after I restarted.

  5. #5

    Re:Unable To Load Ground Levels For Zone

    wich xsip is the groundfile? zone or enviroment ?
    btw. here i list how big my files are
    anim= 146.144 kb
    character= 124.863 kb
    enivroment= 224.566 kb
    font= 25.646 kb
    interface= 47.483 kb
    mesh= 54.452 kb
    script= 330kb
    sound= 131.250 kb
    source= 1.436 kb
    texture= 757.172 kb
    zone= 277.787 kb
    fog_map=25.8 kb
    DATA folder = 1.834.138 kb

  6. #6

    Re:Unable To Load Ground Levels For Zone

    Horrendos, looks like your zone file didn't fully download. Were you able to redownload it?

  7. #7

    Re:Unable To Load Ground Levels For Zone

    i've deleted it now and i am currently downloading. you should add a way for the patcher to check the files (like a full scan) for missng data

  8. #8

    Re:Unable To Load Ground Levels For Zone

    The patcher is supposed to scan for missing files and update what's needed. We're looking into this today.

  9. #9

    Re:Unable To Load Ground Levels For Zone

    I just redownloaded Xyson, the 3.62 GB intially download. Exited the patcher and opened it back up and it send me to login screen. I tried logging in and came up with the same error.

  10. #10

    Re:Unable To Load Ground Levels For Zone

    Hello, for people getting errors like this one, please use the Support form so I can get your system information.

    Thanks!

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