Your "Xsyon Announcements" thread has very little information, if any, about your patching process. If you could provide us with some detailed patch notes, like most other professional game companies do, it would at least give me something to read while waiting for the patch to download.
An example is today, for instance. I am downloading what seems to be a very large file, and the only information posted about it is...
Why am I looking at Zone.xsip and other .png files download? How are the issues related?"Hello everyone. We are aware of crashes many players are experiencing with the latest patch and are looking into this to prepare a new update as soon as possible."
Actual patch notes would be nice. If you need and example, just check out any of the notes that are provided with any program patch.
Something like this wouldn't even take much time or resources to do.