Quote Originally Posted by Jadzia View Post
A paid account is not inactive. Even if the owner never logs in, he should be counted as an active one. He pays for the service so he has the right to get it.
Some accounts dont even have the option to pay right now because its not working. Which is why there is a problem.

On top of this, what if Oak's totem issue is caused by a player that is paying but doesnt actively play?

He will still be unhappy.