Update Email

[Xsyon]

Hello!

Did everyone get the update email I sent out last night?

I emailed everyone from our new location so I want to make it worked (I received the copies sent to myself).

[joexxxz]

I did not receive anything from u... Sorry :(

[antman]

no email came to me :(

[Xsyon]

Could you please check if you received this in your spam folder?

[treyu]

I got it!

[Xsyon]

Ok, if you didn't get it, please first check your spam folders.

If you can't find the update message, please email me at support@notorious-games.com with your email address we should have on file.

Thanks!

[Xx1327]

yep got it too

[Africanus]

Nothing here.

[tredo]

got it, and yes it was in my spam folder

[Xsyon]

I sent the update again to everyone today.

Please let me know if you didn't get it (or if you did).

[aliksteel]

Just check and yes I got it, But it was in my spam folder. But then thats how the first one always goes.

[tredo]

Got it again, this time in the Inbox

[Xx1327]

got the second one, both ended up in my spam but now both are in my contacts

[Jadzia]

I haven't got any of them, spam folder is empty as well.

[joexxxz]

got it! in my inbox!!!

[naktos]

no email at all

[Diinem]

I received the new one you sent today.

[blythega]

No email received here.. I have checked deleted and spam folders

[Andyh]

Got the second one but not the first (also went to spam folder).

[Saorlan]

I got neither and not in spam - i sent an email to you.

[gremrod]

I got it.

[Cunk]

Never got either. In fact haven't had an email from Notorious since July.

Email sent.

[Gamefreak]

Did not get an email, sending you one now.

[Xsyon]

This is strange as I can't see a pattern. Everyone who didn't get the email is on our list, same as those who did.

Are some of you running anti-spam programs that completely block some spam? A lot of the people who didn't get the email have yahoo.com addresses, but many yahoo.com addresses also did receive the email.

[Xx1327]

maybe they're just missing it, ppl who didn't get it should check again

[Jadzia]

Xsyon wrote:

This is strange as I can't see a pattern. Everyone who didn't get the email is on our list, same as those who did.

Are some of you running anti-spam programs that completely block some spam? A lot of the people who didn't get the email have yahoo.com addresses, but many yahoo.com addresses also did receive the email.
I use the yahoo built-in anti-spam, there is no blocked email address. I use avast antivirus too with email protection, but it scans the arrived mails only, it doesn't block them...

I do get spams from other addresses here and there, and I get your mails Jordi what you sent from support@notorious-games.com, but I don't get the update emails. Are they sent from another address, not the support one ?

[Jadzia]

Xx1327 wrote:

maybe they're just missing it, ppl who didn't get it should check again
I check it every hour, Inbox and spam folder, believe me its not there :)

[Gandhi]

I didnt get the email.

[Xsyon]

The emails were sent from updates@xsyon.com this time.

If any of you have experience with mailing lists maybe you could offer some suggestions. We use phplist and I'm stumped as to why some players got the email and others didn't. It seems to be about 50/50.

[Jadzia]

It may happen that your domain or mailserver got blacklisted by some yahoo servers due to the mass amount of sent email. Yahoo servers may think that these emails were spams. If you like you can try to send a single mail to my address to see if it is the maillist which doesn't work. I'm at the comp so can try to check it quickly.

[Stephens]

No email was sent here. I sent email to the site you posted just now.

[Stephens]

Ok, Got it. Thanks :)

[Derek]

no email

[Xsyon]

Jadzia,

I sent you a test email through the same system. Let me know if you receive it. Thanks!

[Kinslayer]

I received one 22hours ago. I only received one.

[Jadzia]

Xsyon wrote:

Jadzia,

I sent you a test email through the same system. Let me know if you receive it. Thanks!
Yes, I've got it (twice the same mail), both of them went to the spam folder. So a single mail works...perhaps there is a limit of the numbers of emails yahoo allows to be sent out ? I wonder if all of the people who didn't get the email had yahoo address.

[Gamefreak]

I still have not received one of your emails.

[naktos]

no email as of now and i even sent it to support.

[Xsyon]

Thanks Natktos and everyone else who emailed me.

The update is the same as what's posted here. We're looking into setting up our mailer better to reach everyone.

[Virtus]

hey guys,

I need a group of people that are not receiving emails to help me test.

Hopefully we can track this thing down. It is possible that 1 or 2 at a time is working fine, but once it tries a batch it blows up.

let me know if you would be willing to assist

[dezgard]

OK i didn't get any

[Virtus]

dezgard you did not receive one due to the fact that you are not in our email system. This is due to our planned move to new forums and account manager which will be able to handle emails for us.

[dezgard]

ah i see ok