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View Full Version : incorrect user name or password


erolski
03-10-2011, 02:21 PM
Bought the game,installed and when i try to log in it says incorrect user name or password.Any idea?
jagroq
03-10-2011, 04:04 PM
Same situation except I was able to get on before the wipe and this morning. Bad lag and a dc convinced me to wait until later to reconnect and now I can't log into the patcher.
Boomboy
03-10-2011, 04:05 PM
Same with me :(
ocoma
03-10-2011, 04:05 PM
It just now started doing that to a few of our guys all of a sudden, and we have been logging in and out all day.
ultannis
03-10-2011, 04:08 PM
I'm having the same issue. Logged in a few times.. now it says Incorrect User Name when trying to use the launcher
Helith
03-10-2011, 04:08 PM
it is doing this as well to me and this bug was fixed about 6 months ago
fatboy21007
03-10-2011, 04:08 PM
every1 is it seems. patcher down! servers down!
mantoe
03-10-2011, 04:15 PM
User name error is happening to me too
NorCalGooey
03-10-2011, 04:16 PM
some people have this and others dont, what gives
jagroq
03-10-2011, 04:19 PM
seems like an announcement that the patch server is down / is going down, is exactly what the Announcements section of the forum is for. However last thing there is the servers coming up this morning.

Interestingly enough I CAN connect to the European server, and my character i made at about 8am PST this morning on the US server is there. Are the servers supposed to match like that?
warmslumbers13
03-10-2011, 04:26 PM
I was able to get in and make my character and walk around before I was kicked out and now I cant get back in, It says "wrong user name" even though its the same name I used to log in
Virtus
03-10-2011, 04:33 PM
please connect to the other Download server, then it will work.
jagroq
03-10-2011, 04:40 PM
please connect to the other Download server, then it will work.

Does that then connect to the same game server? I was under the impression that there were 2 shards one for europe & one for the US.
Jadzia
03-10-2011, 05:11 PM
Does that then connect to the same game server? I was under the impression that there were 2 shards one for europe & one for the US.

There are 2 download servers, one of them in Europe, but there is only 1 game server.
Hulvak
03-11-2011, 06:19 AM
I'd like to point out that I also got that error message and thought the servers were still down, when in fact, my password with special characters did not work in the game client. I changed my password and I could log in now.

@devs: You should put a warning on the web interface, if you enter a password which will not work in the actual game client.
felipe
04-23-2014, 07:49 PM
I'm with this problem, the username and password are correct but the server says they are wrong, when you enter the first login error does not occur, but the pve and pvp choices appears and I choose to enter login appears again, there's this error wrong password or username, q can be? is to solve?