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meissner61
06-21-2011, 05:43 PM
Well I cancelled my subscription some time ago, waiting for more to come into play. however last i updated the game i realized i shouldn't be able to update it. And what do you know? I was able to log in just fine. So im just wondering, did my subscription not get cancelled or is this some sort of bug? The account page is VERY BAD, its really hard to understand what is what on there. for example i see an account cancelled and right next to that it sais 40 dollars... not very intuitive.

Book
06-21-2011, 05:59 PM
Just curious, did you get an email confirming your cancellation?

meissner61
06-21-2011, 06:01 PM
no "typing in more stuff because apparentlly we cant have short messages.... how dumb"

ArrakisTheDragon
06-21-2011, 06:05 PM
I have paid for the pre-order but as far as to my knowledge, I have not been billed monthly. I believe once the game reaches a certain phase, the P2P system will be initialized. Basically, you paid for a functioning live-test build of the game with more features in the works and being added with updates/patches. I just hate when people point this fact out when atleast one of those people have paid for a beta. Anyone who plays Minecraft legit, has paid for a beta game in development, there are also so many other games.

Though in theory and reality, isnt a game thats constantly being updated/patched and expac'd a form of beta testing in itself but your just paying for it :o ? Just a theory....

Aethaeryn
06-21-2011, 06:14 PM
Did you pay with paypal?

Book
06-21-2011, 06:18 PM
I think the P2P is initialized though as I did pay to play in the first month after the free-period... unless you're saying it just hasn't been initialized for pre-order folks. Don't know that.

I did receive a cancellation email for each of my accounts (I'd say within about 3 hours) but have not tested if I can log in or update since... GuideRaguel had said nobody is playing without paying the monthly though, so I would assume the cancellation just didn't go through.

That's with regard to the real server. Test server will let everyone who has bought the game in regardless of monthly.

meissner61
06-21-2011, 07:21 PM
So who do i ask to help me? It sais the support forum is unavalable

Book
06-21-2011, 07:41 PM
So who do i ask to help me? It sais the support forum is unavalable

uhm... if it were me, I'd probably keep an eye on my credit card bill and see if anything actually does show up.

Might send a pm to Virtus and/or GuideRaguel to see if it could be a problem, if it is, I'm sure they'd want to know about it and will guide you in the right direction. Would imagine they'd understand since some people are getting cancellation emails and you didn't.

Check your spam filter though?

meissner61
06-21-2011, 07:44 PM
Heh how weird i did find it in spam.. even though xsyon has its own folder in my email and id never spam anything from there lol...

But then this seems like an issue for Notorious games then if i am able to log in with a deactivated account.

Hanover
06-21-2011, 09:35 PM
But then this seems like an issue for Notorious games then if i am able to log in with a deactivated account.

The game was dead enough when free, blocking the old accounts would be counter productive.

meissner61
06-21-2011, 09:37 PM
There are other threads to complain about the current game status

Hanover
06-22-2011, 12:55 AM
There are other threads to complain about the current game status

How do you not know if you have a pending charge? And if you are still getting access to the game, whats the problem?

meissner61
06-22-2011, 01:01 AM
I dont have a problem - i found my email confirming that i have had my subscription cancelled. I am just wondering why i am allowed into the game now. But its not a big deal.

ArrakisTheDragon
06-23-2011, 05:02 PM
I just checked my bank reports up to a year back, still no re-occuring bill from Notorious Games. What does the billing statement show up as?

MrDDT
06-23-2011, 05:35 PM
On mine it was:

CHECKCARD NOTORIOUS GAMES STATELINE NV ON 06/22 Debit -$14.99

Koll
06-23-2011, 07:33 PM
The only reason I still pay is because I am the tribe leader; otherwise really Id be just fine trying shit out on the test server until it actually works.

mappam
06-24-2011, 10:17 AM
How do I cancel? I pre-paid and then (last month) got a monthly charge.

I REALLY had high hopes for this game!! I am disappointed that it has not progressed and we are being charged a monthly fee for a game that is still in (what seems like) beta phase.

I have searched and can't figure out how to cancel - Appreciate the help in advance!

Nevermind - this time I was able to get to the proper area to cancel - sorry to bother you lol

Rudder
06-26-2011, 05:44 AM
I have 2 accounts and I pay because I want to. Compared to the current crop of MMO's, I still like to play Xyson. All games have faults.