View Full Version : Paid subscription/Account inactive
Niburu
01-08-2012, 01:45 AM
Since i love the Xsyon idea i spend some money to support it. However i paid but can't log in. What do i have to do ?
Added after 3 Hours 24 minutes:
meh, i want to play :-(
Bizley
01-08-2012, 03:06 AM
This happened to me as well when I re-subscribed yesterday... you just need to send a quick email to support and it should be sorted immediately (or it was for me).
Niburu
01-08-2012, 03:17 AM
send a email when i found the support button. but i guess i have to wait since it sunday and poor jordi is probably doing the tickets with his feet while he is programming with his hands ^^ But he should hurry up i want to delete my char and start from scratch
Edit: And it was again saintbob latest video about then ew feature which made me resub, damn you but i miss logging in 2-3 times every month to check out whats changed
GuideRaguel
01-08-2012, 05:00 AM
Our apologise Niburu.
We are dealing with you issue now.
We have received your support email.
Thank you for patience.
Niburu
01-08-2012, 05:14 AM
Our apologise Niburu.
We are dealing with you issue now.
We have received your support email.
Thank you for patience.
i love you guys. (no homo)
I don't know but i got a bugged account and could play without subscription before. Maybe all the accounts who had this got some problem when they buy subscriptions now....only a wild guess
Bizley
01-08-2012, 05:17 PM
You're restarting? So did I - building up recipes was the best part of the game so I'm just going to go through that again while I wait for more of the game to come out.
Niburu
01-09-2012, 04:27 AM
login in from time to time to see whats going on and the Dev deserved the money.
roanmtnman
01-10-2012, 04:40 PM
Same thing here, my sub ran out and I re-subscribed but cant get in now :(
Added after 9 minutes:
Fixed!! See yall ingame :)
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