just preordered n can't get in game

hi guys,just preordered this game but having trouble signing in.basically i've got the update,it connects but then takes me to another login screen where none of the buttons can be clicked n its stuck windowed.

also when i do get past the second login screen same problem,can't click anything.

could somebody plz tell me what i've gotten wrong?

http://www.xsyon.com/forum/project.php
or better
https://www.xsyon.com/support

A suggestion you might want to try is to open up the "Saves" directory and delete the "Options.sav" file.

If the problem continues, the next step (that I know about) is to use support.

After you try GuideXaphan's suggestion, if you still have problems you can contact support at: support@notorious-games.com