incorrect user name or password

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03-10-2011, 02:21 PM
erolski

incorrect user name or password

Bought the game,installed and when i try to log in it says incorrect user name or password.Any idea?
03-10-2011, 04:04 PM
jagroq

Same situation except I was able to get on before the wipe and this morning. Bad lag and a dc convinced me to wait until later to reconnect and now I can't log into the patcher.
03-10-2011, 04:05 PM
Boomboy

Same with me :(
03-10-2011, 04:05 PM
ocoma

It just now started doing that to a few of our guys all of a sudden, and we have been logging in and out all day.
03-10-2011, 04:08 PM
ultannis

I'm having the same issue. Logged in a few times.. now it says Incorrect User Name when trying to use the launcher
03-10-2011, 04:08 PM
Helith

it is doing this as well to me and this bug was fixed about 6 months ago
03-10-2011, 04:08 PM
fatboy21007

every1 is it seems. patcher down! servers down!
03-10-2011, 04:15 PM
mantoe

User name error is happening to me too
03-10-2011, 04:16 PM
NorCalGooey

some people have this and others dont, what gives
03-10-2011, 04:19 PM
jagroq

seems like an announcement that the patch server is down / is going down, is exactly what the Announcements section of the forum is for. However last thing there is the servers coming up this morning.

Interestingly enough I CAN connect to the European server, and my character i made at about 8am PST this morning on the US server is there. Are the servers supposed to match like that?
03-10-2011, 04:26 PM
warmslumbers13

I was able to get in and make my character and walk around before I was kicked out and now I cant get back in, It says "wrong user name" even though its the same name I used to log in
03-10-2011, 04:33 PM
Virtus

please connect to the other Download server, then it will work.
03-10-2011, 04:40 PM
jagroq

Quote:

Originally Posted by Virtus

please connect to the other Download server, then it will work.

Does that then connect to the same game server? I was under the impression that there were 2 shards one for europe & one for the US.
03-10-2011, 05:11 PM
Jadzia

Quote:

Originally Posted by jagroq

Does that then connect to the same game server? I was under the impression that there were 2 shards one for europe & one for the US.

There are 2 download servers, one of them in Europe, but there is only 1 game server.
03-11-2011, 06:19 AM
Hulvak

I'd like to point out that I also got that error message and thought the servers were still down, when in fact, my password with special characters did not work in the game client. I changed my password and I could log in now.

@devs: You should put a warning on the web interface, if you enter a password which will not work in the actual game client.
04-23-2014, 07:49 PM
felipe

I'm with this problem, the username and password are correct but the server says they are wrong, when you enter the first login error does not occur, but the pve and pvp choices appears and I choose to enter login appears again, there's this error wrong password or username, q can be? is to solve?