I signed up the other day as a few of my friends asked me to join them, but I am unable to log in it seems?
It failed in the patcher saying it was an invalid Username/Password combination and now that a friend helped me get the full client it fails on there too.
When I log in to the website with the same details I can clearly see I have the subs listed there. Does anyone know long does it take to filter through to the game server?
Thanks
R
03-15-2011, 01:09 AM
fatboy21007
try to log in now. all is working atm. but i warn u game is laggy atm.
03-15-2011, 05:57 AM
Reecio
Thanks, will give it a go, but I am at work right now so will try it when I get home :)
Added after 2 Hours 31 minutes:
Managed to have another go over lunch, still says my account is invalid :(
03-15-2011, 07:24 AM
Virtus
hey Reecio,
Please make sure that there aren't any letters with accents in your password
password is case sensitive
when putting in a capital letter please use the shift key instead of caps lock
03-15-2011, 07:27 AM
benitu
im trying to log in since a few hours now... Both in US and EU servers. All I got is Incorrect Username / Password.
PS: The launcher is ok. I get this problem in the client.
03-15-2011, 07:35 AM
Virtus
did you try my above steps?
03-15-2011, 07:41 AM
Reecio
Hi Virtus,
I only input my password using shift, unless it's all caps.
I've not used any accents in my password and I input it exactly the same way I do to enter these forums, since it's the same account (Or at least I expect it is as I haven't received anything to say differently).
I can see on my account profile that I have successfully ordered etc, just doesn't appear to let me in (neither patcher or main app).
Should I try resetting my password and try again? I hear that while I was signing up the game server might have been in the middle of rebooting
03-15-2011, 08:42 AM
benitu
I changed my password , and now I can log in
03-15-2011, 10:19 AM
Virtus
Reecio, the Caps lock does not work on the game client, you have to use shift.