I am having trouble getting this game to run at all I have the latest installer downloaded and all files have been installed when I click on play the game throws an exception, this probably isn't the ideal section to post this in but alas there is no technical support section other than a ticket system im sure that I am not the only person who has had this problem before... but alas no info anywhere... anyways to the meat of the sammich.

Win 7 64bit all 64bit drivers

Tried running in admin tried running in compatibility tried both, nothing has solved the issue thus far

Thu Dec 31 11:26:17 2015 Font_00000000_0_.fxc
Thu Dec 31 11:26:17 2015 Load shader ok
Thu Dec 31 11:26:18 2015 Warning: No Saved Interface Coordinates: Using Defaults
Thu Dec 31 11:26:19 2015 Warning: DX Error Invalid Data.
Thu Dec 31 11:26:19 2015 Warning: Missing Mesh Texture File: background
Thu Dec 31 11:26:21 2015 Warning: No Saved Key Bindings: Using Defaults

everything else loaded ok but here's the access violation

Log\CrashLog_2015-12-31_11-26-21.txt
****************************************************
*** A Programm Fault occured:
*** Error code C0000005: ACCESS VIOLATION
****************************************************
*** Address: 00A02B3A
****************************************************

e:\xsyon code\directgraphics\directgraphicsrenderscreen.cpp (30): DirectGraphics::RenderScreenBase
e:\xsyon code\xsyon\xsyonengine render.cpp (3033): XsyonEngine::RenderFrame
e:\xsyon code\xsyon\xsyonengine.cpp (1304): XsyonEngine::RunFrame
e:\xsyon code\xsyon\xsyonengine.cpp (1642): XsyonEngine::Run
e:\xsyon code\xsyon\xsyon.cpp (77): WinMain
f:\dd\vctools\crt_bld\self_x86\crt\src\crt0.c (275): __tmainCRTStartup
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 74AB337A)
74AB337A (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76ED9882)
76ED9882 (ntdll): (filename not available): RtlInitializeExceptionChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76ED9855)
76ED9855 (ntdll): (filename not available): RtlInitializeExceptionChain

Can anybody understand this jargon :D? cause I have no idea wth is going on I don't even have an e:\ drive or an f:\ drive hulp o.0