Yesterday, I tried to create a character under my account name of Theodore. There was a server crash. When I finally was able to download the client today, I tried to create a character, and was told that the name "Theodore" is in use. So I dropped the "e" at the end, and after two more disconnects, succeeded in creating Theodor, but was unable to enter the world. Then I immediately got disconnected.

Now I can't run either character, or even run the client. When I try to run xsyon.exe, I am told to run the launcher, which cannot find Theodor, but *does* recognize the name I used yesterday: Theodore. So do I actually have both character names: Theodore and Theodor? Or neither character because it wasn't created correctly?

What happened to the executable? Xsyon.exe is in the folder, but when I click on it, it tells me to run the launcher. It *appears* that now I have to run 4 hours (if I'm lucky) of downloading again. Correct?

After all that, will I still get the special weapon and extra 2 weeks of connect time that was promised to the Prelude players, even if the system problems prevent me from actually creating the character until after the official launch?