Error: Incorrect User Name
issueid=402 03-10-2011 04:12 PM
Xsyon Citizen
Error: Incorrect User Name
when i try logging in to the launcher i get stopped in my tracks with the above error

I get "Error: Incorrect User Name" when i try logging in to the launcher. This was working fine a few minutes ago, although i would crash after being ingame for maybe 2 seconds
This issue is closed. No more replies may be made.
Issue Details
Issue Number 402
Project Bugs Reports
Category Unknown
Status Fixed / Resolved
Priority 1 - Highest
Affected Version Unknown
Fixed Version (none)
Users able to reproduce bug 8
Users unable to reproduce bug 1
Assigned Users (none)
Tags (none)




03-10-2011 04:13 PM
Xsyon Citizen
Exact same problem here.
 

03-10-2011 04:13 PM
Xsyon Citizen
ditto, had this happen this morning then it went away and now it's back again, same with 3 others from the guild
 

03-10-2011 04:14 PM
Xsyon Citizen
Same here too!
 

03-10-2011 04:14 PM
Xsyon Citizen
i just switched to Euro server to patch up and that worked? I still crash as soon as i get ingame though?
 

03-10-2011 04:15 PM
Xsyon Citizen
I was in-game for about 5 min, lost connection and now I am able to reconnect. Getting the same error.
 

03-10-2011 04:15 PM
Xsyon Citizen
having the same problem. Switching to Euro patch server fixed it for me as well.
 

03-10-2011 04:15 PM
Visitor
mrwooj, just did the same thing as you and its working
 

03-10-2011 04:15 PM
Xsyon Citizen
same here - incorrect user name
 

03-10-2011 04:15 PM
Xsyon Citizen
Yup, had this, switched to EU server and it worked.
 

03-10-2011 04:16 PM
Xsyon Citizen
Confirmed, cannot get ingame.
 

03-10-2011 04:17 PM
Visitor
Cant get in game after switching to euro server, after patch, still wont log me in
 

03-10-2011 04:18 PM
Xsyon Citizen
everyone relax, north american servers are down.
 

03-10-2011 04:22 PM
Xsyon Citizen
Same here, I am assuming it is because the servers are down, but the dev post says that they're up. So just in case this might be an issue, I am throwing my name in the hat for a fix.
 

03-10-2011 04:22 PM
Xsyon Citizen
Yup, same thing. Incorrect User Name.
 

03-10-2011 04:33 PM
Xsyon Citizen
having this same issue
 

03-10-2011 05:24 PM
Xsyon Citizen
both servers down atm.. 5:20 pst.. will wait some more..
 

This petition for a change to was accepted
03-17-2011 05:38 AM
Xsyon Citizen
In working order now...
 

03-22-2011 04:59 AM
Xsyon Citizen
Not working for me, and I just bought the game so this kind of sucks for a welcome :/ same account that works logging into the website so it's not incorrect user/pass as the error message claims, got a receipt in my mail saying I paid the 40 bucks as well so, I'm going to guess the problem is still around.
 

03-24-2011 12:38 PM
Xsyon Citizen
Same bug, incorrect name acc/pass its down all patch with the same login and not enter the game....:/

Any solution, i never login just have bought my subscription and now the patch end i can't play ....helllll!!!!!!!!!!!