Game Freeze
issueid=2645 06-09-2019 08:57 PM
Jeckyll
Game Freeze
Game errors and freezes both itself and my computer

I get on occasion the following error crop up:

CreateRectVB Failed

When I get this the game is frozen and so is my computer. I would like to give details on when it happens but it seems random. For example it has happened on login, alt tabbing back to Xsyon and when just playing the game. The only two ways I have found to get out of this is either signing out and then back into Windows or going to task view and closing the Xsyon and Xsyon error windows.

My specs are
Windows 10 home
i7-8700k @ 3.2ghz
32gb ram
Nvidia gtx1080

Drivers are up to date but this problem has occurred with previous drivers.

I'm not too technical so if there is something simple I can tweak that is fine but anything else will probably require step by step instructions.
Issue Details
Issue Number 2645
Project Bugs Reports
Category Crash Reports
Status Awaiting Feedback
Priority 7
Affected Version Unknown
Fixed Version (none)
Users able to reproduce bug 0
Users unable to reproduce bug 0
Assigned Users (none)
Tags (none)




06-10-2019 05:10 AM
Hello,

That message indicates a basic DirectX function failing to allocate memory. It could mean there is a minor problem with your video card (or a section of your video memory).

Do you run other programs while running Xsyon? (Anything intensive that may take up a lot of memory?)

How frequent is this crash?

Are you running Xsyon in full screen mode or in a window?

The game does collect crash logs so I will check today to see if there are any logs reported about your crash.

Thanks!

06-10-2019 09:22 AM
Xsyon Citizen
Hi,

Thanks for the reply.

Other programs I usually run are Firefox browser, Thunderbird email, Discord, Twitch and Steam. There's occasionally random other programs running but those listed are basically always open.

Frequency of crashes is hard to tell as they are so random. If I have to put a figure I would say maybe 3 - 4 times a year.

I do run Xsyon in full screen mode at 1920x1080 resolution. Game graphics are set quite high as well.

My wife who plays Xsyon as well has the same computer as I do and I think she has had one instance of this error. We've been using these computers since Dec 2018.

06-11-2019 10:26 AM
Hello,

Do you have any crash logs in your Xsyon/Log directory? If so, please open a help ticket and attach them there. I don't see any collected logs with that error in them.

Thanks!

06-11-2019 11:30 AM
Xsyon Citizen
I have looked and the most current crash log is for 23 Jan 2019. There is nothing for around the current date. Sorry

06-12-2019 03:29 PM
Ok. Please do open a ticket and send me the crash log from January. If it's the same error (CreateRectVB Failed) it will help me pinpoint the cause of the crashes.

Thanks!