phone number format for non-us citizens
issueid=131 02-08-2011 03:26 PM
Xsyon Citizen
phone number format for non-us citizens
phone number format for non-us citizens

I just purchased my pre-order and got an error message when putting my credit card information. It is ALWAYS a VERY negative thing to display an error message after someone has put their credit card information and clicked CONFIRM/CONTINUE.

Anyways, I got this cryptic error message that wouldn't tell me where the error was. I managed to figure it out, though. I am in Brazil and the website forces me to put a phone number in the US format. Here in Brazil phone numbers are NOT in the 999-999-9999 format. So, I had to put a fake phone number from a hotel in Miami or something, just to get registered.

So, summing it up, don't force the US phone number format when the country is not US. And tell the customer where the error is, instead of displaying some ERROR NUMBER #.

Hope the feedback helps.
Issue Details
Issue Number 131
Project Xsyon Website
Category Account & Login
Status Unconfirmed
Priority 5 - Medium
Affected Version Unknown
Fixed Version (none)
Users able to reproduce bug 1
Users unable to reproduce bug 0
Assigned Users (none)
Tags (none)




02-08-2011 08:29 PM
Visitor
I will certainly look into this, thanks

02-13-2011 07:37 AM
Xsyon Citizen
Same here, I have put in some random US newyork area numbers and info in order to pre-order. I use pre-paid temp credit cards brought digital. its the onyl info needed to order realy, all contact information is not needed at all.

Would be great if at some point they add more payment options, and plz not paypal , rather use http://www.moneybookers.com or something, then you can be sure that you give every soul on the planet access to your game and have a good no-refund policy.