[CRASH] while swimming in water Zone 978
issueid=2575 01-19-2018 12:22 AM
DarkShado
[CRASH] while swimming in water Zone 978
[CRASH] while swimming in water Zone 978
Account Name: TheRedDevil
Character Name: SwedishChef
Description:

Ok now this is very wierd all I was doing was swimming from Founders to go back home
again. This occurred on January 19 2018 at about 1:00 AM MST (GMT-0700)

All of a sudden I got a message saying that the program has stopped working and then it
exited back to the desktop again. This is Windows 7 (Ultimate) 64 bit for the operating system.

I have included a full DXDIAG as well so you can see the specs of the machine memory etc
and anything else you may need to diagnose this issue. I am not really sure what
caused this issue.

The full DXDIAG can be seen at https://file.io/em24CQ

Now in my crash logs it is saying

Code:
Log\CrashLog_20180113_2018-01-19_08-01-49.txt
****************************************************
*** A Programm Fault occured:
*** Error code C0000005: ACCESS VIOLATION
****************************************************
***   Address: 010B5B32
****************************************************
Another interesting snippet from the logs is this part

Code:
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (253): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 74F5343D)
74F5343D (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 774B9832)
774B9832 (ntdll): (filename not available): RtlInitializeExceptionChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 774B9805)
774B9805 (ntdll): (filename not available): RtlInitializeExceptionChain


The full crash logs can be seen at
https://file.io/FNwpz8

As I said I am not even sure what caused this issue but I wanted to report
it to you so you can look into it. I was swimming and pulling my cart behind me
heading back for home. I was just off the shore I was not too far out from the shore
I was following the shoreline around to get back home again.

I had just left a tribe called "Saints n Shadows"

When it crashed I was at this approximate location Zone 978 1023.10, 454.90

As I said I was in the water swimming. Can you please look into this
crash please?

If you need anything else please feel free to contact me.

Thanks,
This issue is closed. No more replies may be made.
Issue Details
Issue Number 2575
Issue Type Bug
Project Bugs Reports
Category Crash Reports
Status Fixed / Resolved
Priority 1 - Highest
Affected Version Unknown
Fixed Version (none)
Users able to reproduce bug 0
Users unable to reproduce bug 0
Attachments 0
Assigned Users (none)
Tags (none)




01-26-2018 09:33 PM
This is one of the issues I'm currently trying to solve. I do have several crash logs for this and have revised the function where the crash occurs. We'll see if it does the trick or not with the next patch.

Crashes like this are tricky because the function runs millions of times fine but will crash under some specific conditions that I can't reproduce.

Thanks!
 

02-15-2018 12:01 PM
Banned
This is from a ticket I made for another zone that you said is a duplicate of this one

https://www.xsyon.com/project.php?issueid=2586


Account: jamieb9999
Character: EngineerCorps
Description:

This happened on Feb 8 2018 at about 11:00 PM MST (GMT-0700)

Computer is running Windows 7 (64 bit)

I have uploaded a dxdiag so you have all the full stats on the machine
and it is available at https://file.io/MKO6ql

Ok now this was kind of a wierd crash I was in the water and was swimming across
the water to the other side. When all of a sudden the game just crashed. I was heading
towards home in zone 699.

I was pulling my cart as well behind me.

I was located at Zone 659 X: 510.87 Z: 879.30

I was actually in the water when the game crashed

http://ibb.co/mpCLMH



Now I checked the crash log and found this in there that may be intresting in troubleshooting this
problem

Code:
Log\CrashLog_20180113_2018-02-09_06-04-17.txt
****************************************************
*** A Programm Fault occured:
*** Error code C0000005: ACCESS VIOLATION
****************************************************
***   Address: 00485B32
****************************************************

e:\xsyon code\xsyon\xsyonplayer.cpp (2195): XsyonPlayer::UpdatePlayer
e:\xsyon code\xsyon\xsyonengine update.cpp (615): XsyonEngine::UpdatePlayerMovement
e:\xsyon code\xsyon\xsyonengine.cpp (1367): XsyonEngine::RunFrame
e:\xsyon code\xsyon\xsyonengine.cpp (1743): XsyonEngine::Run
e:\xsyon code\xsyon\xsyon.cpp (82): WinMain
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (253): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 759F343D)
759F343D (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76F99832)
76F99832 (ntdll): (filename not available): RtlInitializeExceptionChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 76F99805)
76F99805 (ntdll): (filename not available): RtlInitializeExceptionChain
now the full crash logs can be seen at https://file.io/kXQbvs

The client logs for that session can be seen at https://file.io/wzAdSo

Can you please look into this crash?

Thanks,
 

Closed