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  1. #11

    Re:Unable to connect to patch server...

    Darkbless, can you log on now?

  2. #12

    Re:Unable to connect to patch server...

    Just tried to connect without patching (didn't leave the login screen from prior to patch) but the server says: Incorrect game version

    Good job!

  3. #13

    Re:Unable to connect to patch server...

    I am having the same problem.

    Is it being addressed or is it on my end?

  4. #14

    Re:Unable to connect to patch server...

    I did more research and got it fixed.
    It is patching right now.

  5. #15
    Xsyon Citizen
    Join Date
    Mar 2010
    Location
    Russia, Moscow
    Posts
    28

    Re:Unable to connect to patch server...

    I can't check it right now, but I tried about 1.5 hour ago (back from this post time) got the same problem. I'll be able to try again in 7 hours or so. I guess bad timing again =))))

    Is there any chance to check if the patch server is up? May be the problem is on my side.

  6. #16

    Re:Unable to connect to patch server...

    did you re-download the client patch as it was changed again in last day or so?

  7. #17

    Re:Unable to connect to patch server...

    Is there any chance to check if the patch server is up?
    Aside from being down for about 5-10 minutes twice a day for my minor updates, it's been up constantly since the move to the new servers on Monday.

    Darkbless, please email me when you're around and we'll test this.

    Freakk ForeHire, how did you resolve the problem?

    One other player had this issue and an uninstall / reinstall fixed it. The problem seemed to have been in firewall or antivirus settings that are not being changed by a simple reinstall. This is likely because we moved to the new server location, so the patcher is connecting to a new IP.

  8. #18
    Xsyon Citizen
    Join Date
    Mar 2010
    Location
    Russia, Moscow
    Posts
    28

    Re:Unable to connect to patch server...

    Xsyon, ok I will try to uninstall the client and install it again. If it fails, I'll contact you directly and we'll test.

    P.S. I was trying to avoid re-downloading full game... But it seems I'll have to do it.

    zephar123: I couldn't connect to the patch server on both last patches.

  9. #19
    Xsyon Citizen
    Join Date
    Mar 2010
    Location
    Russia, Moscow
    Posts
    28

    Re:Unable to connect to patch server...

    Reinstalled it and it is working now.
    I suspect that the problem was in the installation paths. I have noticed that on previous patches we could choose path to install launcher (not the game files). And I didn't see anything like this on the last two updates. And after reinstall the launcher installed on the default path. May be the problem appears when you try to update old non-default path launcher with the new one.

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