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  1. #11
    I too would like to know how to cancel my pre-order before it's too late.

  2. #12
    Refund Policy:
    Xsyon (the "Service") is an interactive multiplayer online game world provided by Notorious Games, a Nevada LLC. It is not a product purchase. There are absolutely no refunds given on the establishment of an account and subscription to the service. The service is non-transferable. The Service is provided "AS IS" and is in a constant state of development and evolution. The experience of the online game will change over time. Signing up for the Xsyon service constitutes full acceptance of the Terms of Service http://www.xsyon.com/terms-of-service and in accordance with the Terms of Service, Xsyon is a changing online world affected by the players. As such the world cannot be used as a free trial. Free trials will be offered separate from the paid Xsyon Service.

    The Xsyon proprietary Game Client (the "Software") can be obtained as a free online download and is required for your usage of the Service. The software is a free download provided “AS IS.”

    There will be no refunds issued should your computer fail to meet the minimum requirements to run the software or due to your dissatisfaction with the service.

    For any assistance with inquires to your order or any other billing questions, please send an email to

    support@notorious-games.com
    ^ This means that you won't get a refund, so don't expect one. Cancelling your pre-order would just mean that you won't get billed the 14.95 when your "Free time" is up.

    For the people who paid using paypal, you won't need to cancel, because you weren't going to be billed again at the end of your "Free time" unless you set up billing information so your play experience would not be interrupted.

  3. #13
    Quote Originally Posted by Ethaven View Post
    ^ This means that you won't get a refund, so don't expect one. Cancelling your pre-order would just mean that you won't get billed the 14.95 when your "Free time" is up.

    For the people who paid using paypal, you won't need to cancel, because you weren't going to be billed again at the end of your "Free time" unless you set up billing information so your play experience would not be interrupted.
    Actually these guys are pretty good about refunding cancelled preorders IIRC, I've seen them do refunds in the past. That is more or less a thing to cover them legally, but if you contact them directly they should be able to help.

  4. #14
    Don't see why they would offer a refund... I mean - most people are just going to "try it out" and then ask for a refund... when it clearly says that it's not a trial.

  5. #15
    Sure, they should have look at the features, problems occured recently, and then buy it if they want.

    I'm not okay to refund someone because he does'nt take all the precaution before.

  6. #16
    Quote Originally Posted by Ethaven View Post
    Don't see why they would offer a refund... I mean - most people are just going to "try it out" and then ask for a refund... when it clearly says that it's not a trial.

    If they have a good reason, and it isn't live yet, what's the harm? the actual paid time hasn't started yet..

  7. #17
    I'm referring to the initial $40 dollars. I don't think the 14.99 bills out until 2 months after launch anyway.

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