My only problem with the Xyson team

[Salvador4]

What's even worse they're now talking about wiping the whole thing again. I paid good money for your product: MAKE IT WORK

[fishFUNK]

yea OBVIOUSLY its that easy. I mean look how well WoWs launch went, or Fallen Earth or Mortal Online, or... wait.. do i see a pattern here? nubs.

[otomotopia]

yea OBVIOUSLY its that easy. I mean look how well WoWs launch went, or Fallen Earth or Mortal Online, or... wait.. do i see a pattern here? nubs.

Not nubs, really. They could have been through them and knew what its like to be in a bad launch and are getting tired of it.

But yea. I mean, if a ton of people buy the game so soon, its not the week of time they'd need to switch over EVERYTHING from one server to another. It's 2 days. I mean, Xsyon just like exploded two days before prelude pre-launch. They don't even have a publisher I believe. Give them the benifit of the doubt.

[fishFUNK]

Not nubs, really. They could have been through them and knew what its like to be in a bad launch and are getting tired of it.

But yea. I mean, if a ton of people buy the game so soon, its not the week of time they'd need to switch over EVERYTHING from one server to another. It's 2 days. I mean, Xsyon just like exploded two days before prelude pre-launch. They don't even have a publisher I believe. Give them the benifit of the doubt.

I think you miss understand me.. Im calling the complainers nubs not jooky. Obviously launches arent easy if even MMO god WoW couldnt handle their launch.

[shadowlz]

yea OBVIOUSLY its that easy. I mean look how well WoWs launch went, or Fallen Earth or Mortal Online, or... wait.. do i see a pattern here? nubs.

They do see a pattern, thats why they are frustrated. There is no reason why MMOs should still be having the same exact problems every launch. There is no reason there shouldnt have been enough bandwidth. They knew how many preordered, yes he said there was an influx of preorders but thats no excuse either. If this small influx of preorders overloaded the servers it means they were not ready for launch(real launch) where there will be an even bigger amount of orders.

Then I hear (rumors) of the download server being the same as the game server? I really hope thats not the case because that would be the biggest screwup in the history of online gaming.

[bruisie159]

My problem is jooky always passing the buck. Always blaming someone or something else. A year ago we were a few weeks away from release of course that wasn't a massive error of judgement or a scam it's the old dev teams fault. Problems with bandwidth - let down by server hosts out of control even thO he knew since November. And now it's our fault for buying the game or not updating at the right time.

Look these things should not just be out of control as "the boss" make them your responsibility and fix it .

[dreampod]

Honestly I don't think you are being fair bruisie. Yes Jooky should have been better prepared and had been more on the ball regarding the servers capacity but being surprised with hundreds of new pre-orders (a significant % of the population) is a reasonable hiccup to encounter. It is also worth bearing in mind that there is nothing that properly simulates the stress of release day on a game like this, no matter how you prepare for it you will discover quirks in how your code responds to massive pressure that were unexpected. Virtually every game has this problem for precisely this reason which is why you get things like the 'pre-order early access' program so that it can clear these problems up during a period that is justified to have lower performance because 'we aren't paying for the game yet'. Lastly, Jooky isn't a network engineer and has been open about this being one of his weaknesses.

Give him a chance to figure out what is wrong and fix it, because it is more complicated than waving a magic wand.

[bruisie159]

Yea I take those points, just tired and a bit frustrated that's all. Dont get me wrong I love the game I'm just not good without sleep

And jooky do u have to reply so quickly? How am I supposed to complain in peace if u are here to make me feel bad about complaining!

[Xsyon]

As soon as we had a larger influx of players than expected I got on the phone and ordered new servers. Our server hosts did not take care of this efficiently enough and we are stuck until the new servers are ready.

The download server is not the same as the game server. They are limited by the same bandwidth because they are behind a single firewall at the same facility.

I am not 'passing the buck'. I am doing my best to fix things. Ultimately, yes it's my responsibility, but as the boss of a small team I do have to rely on others who have been a let down. I just report things as they are, and that's all.

In November we were moved to a new facility. This was supposed to be the high end facility and connectivity seemed great (which it is). There was no way of me knowing that we were not a the higher bandwidth facility as promised until I was told a week ago that we were at an 'interim' location. So, this is being remedied as quick as possible.

[mrwooj]

I didnt enjoy the problems that have happened today (probably yesterday for most of you) but i am certainly not upset with the Xsyon team at all. We arent in the open game yet - dont forget this is still Prelude. The Xsyon team deal with things in a very professional manner. They keep us well informed. They listen strongly to our concerns and suggestions. They had a glitch, they are addressing it and they are communicating with us all the way through. I say keep up the good work Jordi and team. No problems here at my end. If you want to know what a shit game team is go look at the Darkfall forums. We have had more communication and fixes in a week than DF has had in a year, yet that game is very broken and not in beta.