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Thread: Cannot log in

  1. #11
    try typing your password somewhere else then copying and pasting it into the game.

  2. #12
    hi,

    I think u could try a new password with no numbers.

    its not as safe as Numbers+letters , but still... you can try and then tell us if it solved the problem.

  3. #13
    I have already set it to a password all lowercase, no numbers.
    Doesn't work, can log in to forums but not the game. Another interesting thing is that US server instantly rejects my auth, EU server has a think about it for a while, then rejects it

    (I'm from UK btw)

  4. #14
    Here on the main pages when you go to your Account settings - what does it say under "Your Subscriptions"?

    Is it this:

    Pre-order: Game Account
    Pre-order: Monthly Subscription
    Forums Access


    Or is something missing? (Maybe it's no longer "pre-order" but what does it say for you there?)

  5. #15
    I have

    Pre-order: Monthly Subscription
    Pre-order: Game Account
    Forums Access

    Have sent an email to support now to see what they can do, hopefully I'll get re-imbursed for the game time I'm losing out on, it went live on the 15th didnt it?

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